Modify Account Name and Address

The account information section contains your account name, address and contact information.  This information is used as an identifier of the account.  Each user on your account will be associated with this account name.  

The Company name is part of your account information and will be the default Company for any users added to your account.  Users can modify the company name that shows in their personal profile.

Why would a user need a different company name?

In an enterprise organization, it's not uncommon for the organization to operate under one name and have subsidiaries operated under a different name. Both the enterprise and subsidiaries may share the same Upsign account. For example, let's say or organizations name is "ABC Company". ABC Company also owns a subsidiary called, "ABC Consulting", which is a part of the organization focused solely on consulting. Users who are part of ABC Consulting may want that name reflected on their account.

How is the Company name and address used?

  • The company name will automatically populate into the Company field when signing documents
  • The company name and address display on the Certificate of Completion for each completed document

To update your account information:

  1. Click on the gear icon to access account settings
  2. Navigate to Account Settings in the left navigation
  3. Choose Edit option in the account information section
  4. Modify the account information as needed
  5. Click Save to save the changes