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Signing an eSignature Document
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Creating an eSignature Template
Managing eSignature Documents
Account Administration
Account Administration Overview
Manage Account Settings
Manage Billing
View Plan and Billing InformationUpgrade your planDownload Account InvoicesChange your planUpdate your payment methodDowngrade your planAdd / Subtract Seats
User Administration
Invite New Users
Manage Active Users
Manage User Groups
Managing Contacts and Signing Groups
How-To's

Downgrade your plan

You can upgrade or downgrade your plan at any time.  You must have an access level of Administrator in order to make changes to the account plan.

Note:If you downgrade to a plan that allows for fewer users, you may need to deactivate or delete users in order to downgrade.

To downgrade your plan:

  1. Navigate to account settings by clicking the gear icon
  2. Select Billing from the left navigation
  3. Click Billing.  This will display your current package
  4. Click Change Plan to be taken to the list of packages

This will take you to the list of available packages.  You'll see your current plan highlighted and will see higher packages to the right.  

  1. Scroll left and right to view other plan options and compare features
  2. Click Downgrade to select the desired plane

After selecting a package, you'll be taken through the checkout process.  Once complete, you'll receive an email confirmation and an invoice will be stored for reference.

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