Recipient Authentication

When adding a recipient to a document, you can choose to add an access code that the recipient must enter in order to access and take action on the document.  The is a great way to make sure you have the right person engaging with sensitive documents.

Authentication is done per recipient, not per document.  This means you can choose to require some people to authenticate while allowing others to access the document without authentication.

It's common to add authentication when you're first preparing a document and adding recipients to the document.  However, you can also add authentication to existing recipients on a draft document, templates, and even in-flight documents.

When adding a new recipient

  1. From the manage recipient dialog, click More Actions to expand the dialog
  2. Turn on the authentication setting
  3. Enter the access code
  4. Click Save

 

When adding a recipient from contacts or modifying a recipient

  1. From the manage recipient dialog, click More Actions to expand the dialog
  2. Click the gear icon to edit the recipient
  3. Turn on the authentication setting
  4. Enter the access code
  5. Click Save

 

Note:If you use the access code authentication option, you must send the access code to the recipient so they can enter it when trying to access the document. Send the code to the recipient in any way you see fit, text, email, etc. We recommend you do not include the code in the message to the recipient. Access code is case-sensitive and must be entered the same way it was entered in by the document creator.